Contact

MARTA Guide is not affiliated with the Metropolitan Atlanta Rapid Transit Authority, so we cannot assist with service issues.

Please see below for contact information for different problems, questions and feedback!

Service Complaints

custserv@itsmarta.com

Report all MARTA service problems and complaints via this email so investigations can be made if needed.

Route Help

Use Google Maps to get specific MARTA directions and route options (note that schedules in Google Maps may not be totally accurate that this time while MARTA operates on modified schedules during the pandemic). If no MARTA commute options are available in Google Maps when you enter your start and end address, then your destination is not transit-accessible.

You can also contact MARTA customer service: 404-848-5000 or email: schedinfo@itsmarta.com.

Custom Travel Advice

If you would like custom MARTA commute or parking recommendations, or recommendations on places to live and work near transit, email info@martaguide.com. We have experience with living in Atlanta without a car and have been on trains, buses and bikes all around the city for work, school, recreation and shopping.

Partnerships

We love working with local businesses and the community to help commuters easily reach popular destinations and events without a car. Please contact us for more information on how we can work together to promote transit: info@martaguide.com. Note that we do not provide backlinks unless it is to Atlanta destinations/businesses.

MARTA Police

Non-Emergency
404-848-4910
404-334-5355 (TEXT)
martapolice@itsmarta.com

Emergency
404-848-4911
404-334-5355

See and Say App
Report problems via a smartphone app to reach MARTA police anonymously in real-time. Can be used to report nuisance behavior such as loud music, smoking or panhandling. Or report problems with facilities or stations.
iPhone
Android

Regional Transit

Cobb County
For information on travel to Cobb County using CobbLinc, please call  770-427-4444.

Gwinnett County
For information on travel to Gwinnett using Gwinnett County Transit, please call 770-822-5010.

GRTA Xpress

For information on travel using GRTA Xpress, call 404-463-4782.